Document type

Document reference


Date published


Last updated


The HLCM Strategic Plan for 2013-2016 was approved at the 25th Session of HLCM and endorsed by the CEB on 5th April 2013.

The HLCM Strategic Plan aims to contribute to the commitment of Member States to enhance the relevance, coherence, effectiveness, efficiency, accountability and credibility of the United Nations System through the re-design and operationalization of administrative and management functions – so as to make the System organizations more adaptive and agile in delivering their programmatic mandates.

HLCM aims to respond to the call for the development of innovative and sustainable business solutions and the implementation of high-quality, efficient and cost-effective common support services, by leveraging on the commonalities and shared operational requirements of the different actors of the UN System, while recognizing that no one size fits all.

The HLCM Strategic Plan reflects the collective vision of the HLCM membership and is aimed at reinforcing the Committee's value and relevance for both the CEB and its member organizations. Through its Strategic Plan, the HLCM intends to leverage its professional talent and expertise to formulate and put forward proposals – several of which are far-reaching – and foster its role as a source of inspiration and a catalyst for action towards UN system-wide management reform.

The full set of priorities outlined in the Strategic Plan is framed against a paramount principle: the organizations of the UN System will preserve and foster the safety and security of their staff. The selected strategic priorities are:

A.    Attracting and retaining talent

B.     Re-designing and innovating the UN business models: right-sourcing, common services, and new technologies

C.     Supporting the second generation of Delivering as One

D.    Strengthening the risk management and oversight architecture

E.     Measuring and communicating results