With the implementation of the initial phases of a common United Nations system directory, the Information and Communications Technology Network of the High-level Committee on Management, in conjunction with the information and communications technology tasking group of the United Nations Development  Group, took an important step towards greater system-wide knowledge-sharing during the reporting period. While all organizations maintain internal contact directories, the ability of staff members throughout the United Nations system easily to find contact information on colleagues in other organizations has previously proven elusive. In 2008, a pilot project among several organizations successfully demonstrated the feasibility of this service which, with the participation of several agencies, has now moved into production.